Warranty

Warranty


Truck Warranty Coverage

As a Mercedes-Benz owner, you can be assured by our reputation for reliability and quality. But to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive warranty period.

Our warranty provides you with levels of support that are a measure of the confidence we have in our products.

Warranty

Actros Warranty Period
  • Actros Warranty Period
  • Atego Warranty Period
  • Econic & Zetros Warranty Period
  • On Highway (Vehicles with GSM up to 90T, 6x4, 4x2, 8x4 & 6x2 configurations) On Highway (Vehicles > 90 Tonne GCM)Off Road & All Wheel Drive
  • Basic: 24 months / unlimited KMsBasic: 12 months / unlimited KMs Basic: 12 months / unlimited KMs
  • Driveline: 48 months / 800,000 KMs Driveline: 36 months / 450,000 KMsDriveline: 36 months / 250,000 KMs
  • Cabin Corrosion: 36 months / unlimited KMsCabin Corrosion: 36 months / unlimited KMsCabin Corrosion: 36 months / unlimited KMs
  • On Highway Off Road & All Wheel Drive
  • Basic: 24 months / unlimited KMs Basic: 12 months / unlimited KMs
  • Driveline: 48 months / 450,000 KMs Driveline: 36 months / 250,000 KMs
  • Cabin Corrosion: 36 months / unlimited KMs Cabin Corrosion: 36 months / unlimited KMs
  • On Highway Off Road & All Wheel Drive
  • Basic: 12 months / unlimited kms Basic: 12 months / unlimited kms
  • Driveline: 36 months / 250,000 kms Driveline: 36 months / 250,000 kms
  • Cabin Corrosion: 36 months / unlimited kms Cabin Corrosion: 36 months / unlimited kms
Genuine Parts Warranty

Genuine Parts Warranty

Complete peace of mind - full 1 year warranty.

You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased from or fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 12 month unlimited km warranty. The warranty period commences on the date the part is sold.

Should a part fail outside the warranty period, it may be subject to parts goodwill. For further details on warranty, please contact your authorised Mercedes-Benz Dealership.

Warranty

Warranty Exclusions

The Warranty covers the repair or replacement of manufacturing defects, but does not cover the cost of any related expenses or losses caused by the defect, such as the cost of rental vehicle, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.

The Warranty does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axles, wheel balancing and tyre rotation.

*Truck Warranty offers are subject to change at any time without notice. For further inclusions, exclusions, terms and conditions, please contact your authorised Mercedes-Benz Dealership.

  • Roadside Assistance

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  • Roadside Assistance

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    Call 1300 323 722 to be connected to your nearest authorised Mercedes-Benz commercial vehicle dealership.


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  • Roadside Assistance

    Roadside Assistance

    Available 24 hours a day, 365 days a year.

    Mercedes-Benz Roadside Assistance is designed to provide you with assistance in the unlikely case of a breakdown in Australia.

    Call 1800 033 557